Insurance Bad Faith regarding Policy Terms and Language

Insurance companies have a responsibility to their policyholders to present their policy contracts in clear terms that don’t use intentional misrepresentation. However, some insurance companies commit what is known as insurance bad faith by intentionally failing to do this. In an effort to cheat their customers out of money or avoid paying claims, they may use the language in their policy to confuse customers and re-interpret the terms of the policy when it suits the company best. When such acts of insurance bad faith are used against a policyholder in Dallas, the team at Smith Kendall, PLLC, understands how frustrating this can be and may be able to help.

Confusing Language and Insurance Bad Faith

Insurance companies can’t use flexible language or re-interpretations of contact terms to unreasonably deny policyholders their right to file a claim under that policy. In fact, an insurance company may be guilty of committing insurance bad faith if they do the following:

  • Writing contracts with standardized language, also known as boilerplate terminology, but interpreting these common phrases differently within the company
  • Writing policies with intentionally confusing terminology or phrasing, and failing to clearly or accurately explain how the policy works when a policyholder asks
  • Writing policies with unusual phrasing that may be vague and easily interpreted in various ways

If a policyholder is mistreated by their insurance policy provider in this way, they may be eligible to file an insurance bad faith claim for the extent of their financial damages.

Find out More about Insurance Bad Faith

If your insurance company has used confusing terms or misinterpreted a policy with the intention of cheating policy holders out of money, you may be able to pursue a bad faith lawsuit to get the insurance benefits you need. To learn more about how we may be able to help you through this process, speak with an attorney from Smith Kendall, PLLC, today by calling 214-361-6124.

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Smith Kendall, PLLC

5910 North Central Expressway #925
Dallas, TX 75206

Phone: (214) 361-6124
Fax: (214) 361-6126

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